Posts by lauchlandev
KYC and AML checks: Alleviate the need for in-person trained staff and improve regulatory compliance
Globally, banking regulators are initiating or strengthening compliance requirements to shore up weaknesses in customer due diligence and to identify…Read More
Accelerate service for policyholders and alleviate the need for in-person trained staff
Recent research shows that consumers’ insurance priorities evolved during the COVID-19 pandemic. In addition to consumers growing increasingly concerned about…Read More
Accelerate the customer credit card application process and improve the customer experience
For credit card issuers, time is money. Lengthy, time-consuming application processes can discourage consumers from successfully completing applications, and that…Read More
There’s no time to waste when it comes to customer care
Waiting on hold to speak with a service agent just doesn’t cut it these days. Speed and convenience matter to…Read More
Credit card issuance
The competition for credit card customers is intense and issuers are investing more than ever to acquire customers. This year,…Read More
Credit card fraud happens… don’t let it result in unhappy – or lost – customers
It’s a consumer’s worst nightmare—credit card fraud. And as cashless transactions become more common and e-commerce sales grow, it’s more…Read More
KYC/AML checks
Know your customer (KYC) and anti-money laundering (AML) processes are designed to ensure that customers are who they say they…Read More
P&C policy changes
Recent research from EY shows that consumers’ insurance priorities have evolved during the COVID-19 pandemic.¹ Consumers have grown increasingly concerned…Read More
Initiating fraud holds
From 2019–2020, there were nearly 400,000 reports of credit card fraud, according to the Federal Trade Commission—a 44% growth over…Read More
The secret’s out: Gridspace gains “gold standard” security certification
Protecting client information is of the utmost importance to the Gridspace team. We take privacy and security seriously and respect…Read More